{ english speaking therapists }
contact us: +34 644 157 472 | info@therapyinbarcelona.com

faq

Thanks for your inquiry regarding a consultation with Therapy in Barcelona.

These Frequently Asked Questions [FAQs] provide you with information about what we do and how we work.

How do I make an appointment?

Contact us

You can make an appointment by calling us or emailing us. You can call us on +34 644 157 472 between 1000am and 1100 am from Monday to Friday.

Outside of this intake period, the best way to get in contact is by emailing us at info@therapyinbarcelona.com.

Do I need a referral to make an appointment?

No, simply email us at info@therapyinbarcelona.com or call us between 1000am and 1100 am from Monday through to Friday, and we can make an appointment.

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When can I have an appointment?

We offer appointments from 0900 am to 0800 pm on weekdays. We may offer weekend appointments by arrangement.

Contact us.

Where is Therapy in Barcelona located?

If you are not in Barcelona or cannot make it in person, we offer Skype or telephone sessions. Contact us.

If you are in Barcelona, we offer face to face therapy sessions at our therapy center on Calle de Paris 162, 3o, 1a Barcelona 08036

We are close to Metro Hospital Clinic/Diagonal L3/L5/L6/L7; FGC Provenca; Buses 68, 63, 67, V13, 6, 59, 54, V11; Bicing stations C/Villaroel 208, C/Londres 101, C/Corsega 216, Diagonal, and numerous private parkings close by.

 Check TMB Barcelona or Google maps to map your journey here.

How much does it cost?*

Our collaborating therapists set their own prices, but these are the generally agreed upon fees for services:

Individual therapy    60€ – 70€ 

Couples therapy        75€ – 85€

Family therapy          75€ – 85€

Kids’ therapy              60€ – 65€

Coaching                     70€ – 90€

EMDR                         60€ – 65€

Reports/Letters         60€

Prices are for a 50 minute session*

Prices may be subject to change at the discretion of our collaborating therapists.

We do accommodate changes to our fee structure if you are unable to afford our fees and are in genuine need.  You must speak to the therapist about this.

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How do I pay?

We accept cash in session for the first face-to-face appointment. Some of our collaborating therapists accept direct deposits or cards, but you need to organise this with the therapist you are seeing after the first session.

For Meet, Skype, WhatsApp, Google Hangouts (or VSee sessions) or telephone sessions, we accept a bank transfer 24 hours before session. You need to send us proof of transfer. Given our clients are located all over the world, to help us keep track of payments, we ask you to pay the full amount ALWAYS before session. Sorry, we can never make exceptions to this request.

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How many sessions will I need?

Most people do not need a large number of consultations, depending on the nature and seriousness of what you wish to address. Therapy in Barcelona will try to give you an estimate of how many consultations we would suggest, at your first consultation. Most people space their consultations one week apart for the first few consults and then two or three weeks apart.This also spreads out costs.

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What if I need to cancel a session?

If you want to change or cancel an appointment, we require two working days,’ or 48 hours’ notice to give us a reasonable chance to fill that appointment time. If you don’t keep an appointment we will charge you the full fee for it, as it could have been given to another client in need.

What happens in therapy?

We will take a history from you to help us get a clear picture of your problem, and what goals you want to achieve. Later consultations usually involve us giving you information and suggestions and helping you to learn appropriate living or coping skills.You will find Therapy in Barcelona’s approach has a strong emphasis on practical problem-solving. We’ll collaborate on suggesting suitable tools to help change your relationship to painful thoughts or feelings, communicate better, or live better. We provide a safe and nonjudgemental space for you to explore your concerns, but it’s important you go away able to do something about your problems.

We practice evidence-based therapy. We choose approaches with a solid scientific basis, so what we do is likely to be helpful and unlikely to be harmful.

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Is therapy confidential?

As part of providing a service to you, Therapy in Barcelona will need to collect and record personal information from you that is relevant to your current situation. All information and records regarding you will be kept strictly confidential. The details of our policy for management of personal information are set out below. We will not release any information about you to anyone else, unless you give us a written and signed request to do so. There are some possible exceptions to this rule (which rarely ever occur in the course of normal therapy):
1. If you were referred to Therapy in Barcelona by another professional, we will usually send a brief report to him or her. This is a customary courtesy to the person making the referral so that he or she knows what is being done for you. If you want to see that report before it is sent, please tell us. If you don’t want a report sent, please tell us and we will inform the person making the referral.
2. If you are involved in a court case and we appear on your behalf or if we are subpoenaed to appear, we would not be allowed to withhold from the court any information you have given us.
3. If there is an overriding legal or social obligation to do so, we may disclose information to the relevant authorities about a client’s serious criminal acts.
4. If you indicate that you seriously intend to hurt or kill yourself, or someone else, we are obliged to notify potential helpers or victims.
5. If you are legally a minor (under 18 years of age), we are obliged to keep your parent(s) or guardian(s) informed of your progress, if they ask. But we are not obliged to give them details of discussions with you.

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How does Skype (Vsee) therapy work?

You will need to schedule an appointment at a time that suits both our time zones if you are not in Barcelona Spain.
Our time zone is CET [Central European Time].
Please check The World Clock Time Zone Converter to determine the difference in time between your location and Barcelona.
The Therapist does not take responsibility for time conversion or keeping time where you are and missed sessions will be charged if you have not attended to the time difference when scheduling appointments.
You will also need to ensure that you have transferred your fee for the session 24 hours before the session so that we know the transfer is complete.

You will need a computer with a good internet connection, a webcam with a built-in microphone or a webcam and a separate set of headphones with attached microphone – headphones prevent unwanted sound feedback. You will need to have downloaded and installed Skype,  VSee which is a more secure version of Skype, or Google Hangouts and have added Therapy in Barcelona as a contact (therapyinbarcelona@gmail.com). Have your online status switched to online. For the session (50 minutes duration) to remain private and uninterrupted, please choose a time and place that enables you to have privacy. Otherwise, the session is just like a normal face-to-face session.

Contact us.

How does telephone therapy work?

The procedure is the same as for Skype therapy (above) except that you will need to place the call to us (or, better still, use the WhatsApp, Google Hangouts  or Skype App on your smartphone or computer) and, for the session (50 minutes duration) to remain private, it is important for you to choose a time and place that enables you to fully engage without the possibility of interruption. Please remove any other distractions. You will also need to ensure that you have transferred your fee for the session 24 hours before the session so that we know the transfer is complete. Otherwise, the session is just like a normal session.

Contact us.

What should I do if I need to speak to a Therapist urgently?

We are NOT a crisis service and cannot guarantee immediate response to contact outside of booked sessions.

If you are in crisis, please see your Doctor, go to your local hospital emergency department or call for an ambulance (in Spain 061). If you require immediate counselling 24 hours a day, 7 days a week, please call Costa Blanca Samaritans (in Spain) Helpline:(0034) 900 525 100
 
 
 
 

What is the policy for personal data protection and confidentiality?

Personal Data Protection and Confidentiality

Contact us and make an appointment.

Contact

Calle de Paris 162, 3o, 1a Barcelona 08036
Email: info@therapyinbarcelona.com
Mobile: +34 644 157 472

Google Map

Emergencies

We are not a crisis service.
If you need immediate assistance, please go to your local hospital emergency department. The essential phone numbers in Barcelona, Spain are 061 (medical emergencies) or 112 (emergency).
Costa Blanca Samaritans offer crisis support in Spain (in english) 24 Hours a day 365 days a year Helpline: (0034) 900 525 100

Opening Hours

Monday to Friday 0900 – 2000


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