resources
help is available
Find essential crisis support and emergency resources in Barcelona and Madrid, including helplines, mental health services, and support for domestic violence and addiction.
Resources
In an emergency, the essential phone numbers in Barcelona, Spain are 061 (for medical emergencies) or 112 (for help in Catalan, Spanish, French, or English).
More info about what to do in emergencies in Barcelona can be found here on the Health Department’s website.
Hospitals in Barcelona Please attend a hospital emergency department if you are feeling suicidal and need immediate assistance for a mental health crisis.
We recommend using the map on this site to localise your nearest hospital.
Barcelona has 58 hospitals (12 of which are public and 46 private). Of its private hospitals, 24 are part of the national healthcare system’s Public Use Hospitals Network (XHUP).
Barcelona’s main hospitals are: Hospital Clínic, Hospital del Mar, and Hospital Universitari de la Vall d’Hebron. Their websites are available in several languages.
These hospitals offer excellent emergency services, as well as elective and non-elective medical treatment. They have some of the best medical professionals in the country as well as the latest in medical technology.
Read more about Barcelona’s Hospitals here
Hospitals in Madrid Please attend a hospital emergency department if you are feeling suicidal and need immediate assistance for a mental health crisis.
Madrid has a large number of hospitals, both public and private. The exact number is not readily available, but it’s known for having a highly efficient healthcare system within Spain and Europe. Some of the most prominent hospitals include Hospital Universitario La Paz, Hospital Universitario 12 de Octubre, and Clínic Barcelona
These hospitals offer excellent emergency services and elective and non-elective medical treatment. They have some of the best medical professionals in the country as well as the latest in medical technology.
Simply text HOME or HOLA to 741741 to reach a live volunteer Crisis Counselor.
Free, 24/7, confidential.
Reasons to Stay is a suicide prevention project reaching people at difficult moments through anonymous letters written by volunteers.
Each letter on the site was written by a real person and delivered to you at random when you visited this page.
The space exists as a reminder that we are not alone, even when it feels that way. There is someone, somewhere who wrote you a letter because they care.
Befrienders Worldwide Providing emotional assistance to prevent suicide worldwide. Search for a crisis support line in your country of residence.
Find A Helpline Free emotional support anywhere in the world, anytime.
Domestic Violence Help Spain:
The 016 helpline is a confidential and free resource for victims of domestic violence, providing information on social resources, legal matters, and other support services.
Do you feel scared at home? Download this Safety Planning Booklet for women in Domestic Violence situations
Support services for women and children who suffer male violence in Barcelona
Support services for women and children who are victims of gender violence in Madrid
HELP for women who are in Barcelona and are suffering or have suffered gender violence in their family or couple relationship. Tamaia
SARA Help Service in Barcelona for victims of gender-based violence.
Outside of SARA’s public opening times, you can contact the Barcelona Social Emergency and Urgent Care Centre (CUESB, C/ Llacuna, 25), which provides support 24 hours a day, 365 days a year. Telephone: 900 703 030
Domestic Violence: Assistance for Expats in Spain
What to do if you are in a violent relationship in Spain from The Local Spain
If you have experienced an assault: Spain’s Emergency Number: 112
Spain’s Physical/Sexual Abuse Hotline 016
If you have experienced an assault: Spain’s Emergency Number: 112
Spain’s Physical/Sexual Abuse Hotline 016
S.A.V.G (support service for female
survivors of gender-based violence) Phone +34-900-222-100 savg24h@madrid.es
*If you contact this number UAPM
(municipal police) will answer first. Request to be transferred to S.A.V.G. and they will
transfer you.
Police Station to report an assault in Madrid: Calle Dr. Federico Rubio y Gali55 (open 24/7) Phone +34-91-322-3554
Madrid Counseling: C/ de Serrano 19 – Metro: Serrano
(line 4) / Retiro (line 2)
For a sexual assault forensic exam: Hospital Universitario La Paz: Paseo Castellana 261 (Metro, Begona; Line10) Phone +34-917-27-70-00 Important: a police report must be made
Medical attention only: Sandoval Health Center (Centro Sanitari Sandoval) Calle Sandoval, 7, 28010
Monday-Friday 8:30am-noon without an appointment (treatment for injuries
relating to the assault only – will not perform a forensic exam)
Atencion A La Mujer (Gender Violence)
Phone: 900-100-009
Hotline for Victims of Sexual Violence
Phone: 902- 180-995
RAINN (Rape, Abuse, and Incest National
Network)
International Phone: +1-202-501-4444
Asociacion de Asistencia a Mujeres Violadas (Female Sexual
Assault Assistance)
Calle O’Donnell, 42
Phone: 91-574-0110
Domestic Violence:
The 016 helpline is a confidential and free resource for victims of domestic violence, providing information on social resources, legal matters, and other support services.
Social Services for Children, Adolescents, Women at Suara
Child Protection:
The Directorate General of Child and Adolescent Services (DGAIA) in Madrid offers specialised support for children and adolescents, including a free helpline (116 111).
Women’s Support:
Several organizations focus on women’s rights and safety, including those dealing with gender-based violence, life-changing situations, and family issues.
Family Support:
Organizations like Fundación Familia Torres and ABD offer programs for families, including those experiencing social exclusion, and promote positive parenting.
Domestic Violence:
The 016 helpline is a confidential and free resource for victims of domestic violence, providing information on social resources, legal matters, and other support services.
Specific Organizations and Services:
Local Council Social Services: The primary point of contact for individuals seeking support within their municipality.
Infància Respon (116 111): The free helpline for child protection in Madrid.
Instituto de la Mujer: Offers assistance for women, including those with hearing impairments.
Fundación Familia Torres: Provides residential care and psychological support for ex-prisoners and women at risk of social exclusion.
Associació Salut i Familia: Offers support for women and families facing life-changing situations, including those with young children or adolescent children.
SOS Children’s Villages: Provides care and support for children without parental care or at risk of losing it.
Asociación Otro Tiempo: Offers support for women and families.
Fundacion para la Convivencia Aspacia: Focuses on coexistence and support for women.
Asociación de Mujeres Juristas Themis: An organization of women lawyers.
Plataforma unitària contra les violències de gènere: A platform against gender violence.
LGBTQIA+ Center Barcelona A city council run facility that provides information, assistance, and advice around sexual and gender diversity to the LGBTIQ community and other citizens in Barcelona. To make appointments contact info@centrelgbtbibcn.org
Barna Clinic Gender Identity Unit The medical team that makes up this unit is made up of highly qualified professionals specialised in the various fields of gender confirmation (affirmation) surgery: cosmetic and restorative plastic surgeon, gynaecologists, otolaryngologists and digestive system surgeons. In addition, in the Barna Clínic + Gender Identity Unit we have endocrinologists, speech therapists, psychologists and psychiatrists specialising in the accompaniment of transgender people.
Healthcare for Trans People (CAT Salut)
Narcotics Anonymous English Chapter Barcelona (LGBTQIA+ friendly meetings)
SMART Recovery SMART Recovery has helped millions of people around the world beat their addictions. Help is FREE and available to anybody with an addiction.
Alcoholics Anonymous Barcelona Are you aware of someone seeking help for a drinking problem? There is a solution. If you think you may have a drinking problem you’re welcome to attend any meeting, open or closed. Closed meetings are for those who may have a problem with their drinking, both new and regular members. Open meetings are for the same people, and also for anyone else who would like to know more about AA.
Narcotics Anonymous English Chapter Barcelona (including LGBTQIA+ friendly meetings) “N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only ONE requirement for membership, the desire to stop using. We suggest that you keep an open mind and give yourself a break. Our program is a set of principles written so simply that we can follow them in our daily lives.”
CITA Residential Rehab Clinic and Out-Patient Facility in Barcelona
Proyecto Hombre Spanish speaking addiction service
SMART Recovery SMART Recovery has helped millions of people around the world beat their addictions. Help is FREE and available to anybody with an addiction.
Alcoholics Anonymous Madrid Are you aware of someone seeking help for a drinking problem? There is a solution. If you think you may have a drinking problem you’re welcome to attend any meeting, open or closed. Closed meetings are for those who may have a problem with their drinking, both new and regular members. Open meetings are for the same people, and also for anyone else who would like to know more about AA.
Narcotics Anonymous English Chapter Madrid (including LGBTQIA+ friendly meetings) “N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only ONE requirement for membership, the desire to stop using. We suggest that you keep an open mind and give yourself a break. Our program is a set of principles written so simply that we can follow them in our daily lives.”
Proyecto Hombre Spanish speaking addiction service
Barcelona International Welcome, including their downloadable Welcome Pack.
General Barcelona info in English by the Barcelona City Council and What’s On Guide.
Want to learn skills to survive, self-care, connect, experience or change?
Have you been through a Trauma?
Depression, Anxiety and Stress Scale Test A test of your depression, anxiety and stress levels can assist in answering the question – Do I really need help now?
Beyond Blue Information and resources for women, men, young people, older people, LGBT, and many more about Depression and Anxiety from Australian organisation Beyond Blue.
Head to Head Find mental health resources.
SANE Australian Information, podcasts and resources on many mental health issues from this Australian organisation.
the MoodGym An online resource for learning CBT tools.
e-couch A self-help, interactive tool for learning skills to combat depression, generalised anxiety, worry, social anxiety, relationship breakdown and loss and grief.
Clinica Corachan International Services
Dr Line at Barcelona Family Doctor
Dr. Ilham Abdelrahim at Healthcare Barcelona
Dra Femke at International Family Doctor (Castelldefels and surroundings)
Saving Slippers Dog Training in English, French and German
Entretramites Solves all your doubts about immigration, taxation, self-employment, SMEs, and companies in Spain.
Moving to Spain Relocate to Spain with expert advice, resources and insider knowledge. Use our discount code TIB10
Expatica The complete guide to expat life. Expatica is the expat community’s online home away from home.
Entretramites Solves all your doubts about NIES/TIEs, immigration, taxation, self-employment, SMEs, visas and companies in Spain.
Moving to Spain Relocate to Spain with expert advice, resources and insider knowledge. Use our discount code TIB10
NIE Barcelona Get your NIE fast and easy.
Expatica The complete guide to expat life.
Barcelona Family Life A website offering a wealth of information about education and family life in Barcelona.
MumAbroad An English-language website for families in Barcelona and beyond.
Mammaproof The go-to Spanish-language website for families in Barcelona.
Toddl.co The one-stop shop for extra curricular activities and holiday camps in Barcelona.
My Barcelona School helps parents find the right school for them in Barcelona
Tutoring Barcelona provides tutoring and IB services in Barcelona in English.
The Barcelona Education Department, known as The Consorci, can be found here (Catalan only ). Info on public school education in Barcelona.
Fem Escola is a website produced by The Consorci about public schooling, opinions, experiences and any new developments.
Generalitat information about studying in Barcelona can be found here.
Booklet in English about options for international families. Download it here.
Education Department document in English explaining how to apply for public schools and concertades here
Directory of alternative schools and childcare options in Spain: https://ludus.org.es/es
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