english-speaking therapists barcelona
info@therapyinbarcelona.com | 644 522 369


Frequently Asked Questions

Thank you for your inquiry regarding a consultation with Therapy in Barcelona.

We know it’s a big step to start therapy and we’d like to help you to feel less anxious about the process.

These Frequently Asked Questions [FAQs] provide you with information about what we do and how we work. 

Please note that our therapists are independent contractors so their fees and policies may vary from what appears below.

We offer appointments from 0900 am to 0800 pm on weekdays, depending on your availability and the availability of your therapist. 

Contact us

You can make an appointment by emailing us info@therapyinbarcelona.com or filling out an intake form or our contact form here

We will usually respond to you within 24-48 hours Monday – Friday, depending on the volume of requests we receive.

Therapy is an investment in your wellbeing. It doesn’t last forever and leaves you with lasting tools and insights. When you pay for therapy sessions and reach your goals you set with your therapist, you are investing in a better life for yourself.

Our collaborators set their own prices, but these are the generally agreed upon fees (including VAT) for 50 minute sessions:

Individual        70-90€* 

Couples          80-110€ *

Family             80-100€*

Kids/Teens    70-90€*  

Child or Adolescent Therapist  30 minute meeting with school offsite (online/phone) 40€*

Child or Adolescent Therapist  60 minute meeting with school offsite (online/phone) 70€*

Child or Adolescent Therapist onsite meeting with school  90€* + travel costs (cost of return taxi)

Letters/Documentation  60€*


Prices may be subject to change at the discretion of our collaborators and some of our collaborators may ask you to come for 1.5 hours for your initial session which may be up to 100€ (including VAT).

Some of the collaborating therapists accommodate changes to their fee structure if you are unable to afford the fees and are in genuine need.  You must speak to the collaborating therapist about this at first session.

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Unfortunately, like most english-speaking providers in Barcelona, we do not have any arrangements with insurers. You need to discuss with your insurer their criteria for reimbursement of sessions and determine if we meet that criteria. We do not guarantee any reimbursement of sessions and it is your responsibility to determine if the criteria will be met.

As we are all psychologists in our home countries, offering our services as coaches and counsellors here in Barcelona, we do not offer diagnoses or work as clinicians, meaning we charge VAT for our sessions. You may be able to claim these sessions as a service you have been provided when you submit your tax return if you are autonomo here in Barcelona. 

Contact us.

We offer online or in office sessions.

If you are in Barcelona, all our therapists offer face to face sessions at our center on Calle de Paris 162-164, 3o, 1a Barcelona 08036

If you are not in Barcelona or cannot make it in person, we offer internet or telephone sessions. Contact us.

We are close to Metro Hospital Clinic/Diagonal L3/L5/L6/L7; FGC Provenca; Buses 68, 63, 67, V13, 6, 59, 54, V11; Bicing stations C/Villaroel 208, C/Londres 101, C/Corsega 216, Diagonal, and numerous private parkings close by.

 Check TMB Barcelona or Google maps to map your journey here.


We’re located at Calle de Paris 162-164, 3o, 1a 08036 Barcelona. Most of the time the door at street level will be open, please push it open and catch the lift to 3rd floor. Our door is on the right as you exit the lift and you will see the Therapy in Barcelona sign on the door. Please buzz just minutes before your session and your therapist will attend to you. If the door at street level does not open, buzz 3o, 1a just before session and your therapist will let you in. Catch the lift to 3rd floor and buzz at the door on the right as you exit the lift.

Please note that your therapist will likely be in session just before seeing you, please be patient and wait for them to open the door. 

No. We offer a complimentary 20 minute discovery call via Whatsapp to explore the next steps with you if you request this. This call will be with our Intake Coordinator equipped to understand your concerns and able to match you to a suitable therapist or external referral. Book your call here.

Our collaborating therapists cannot offer free sessions. They are usually in session with their current clients. 

Therapy is an investment in both the present and the future. The skills you learn, the support and insight you receive, will not only help you manage your current situation, but will also become a valuable skill set for the rest of your life. 

You’ll gain self-knowledge, and knowledge that helps you to cope with stress, communication, relationships, work, and many more issues that may arise. 

Please talk to the therapist you are matched with if you are in financial difficulty and need a fee reduction.

No one-size-fits-all when it comes to therapy. We have a large international team of collaborating therapists to make it easier to match a therapist to your concerns and needs. Our Intake Coordinator will explain the process and help match you to one of our therapists.

We speak English and many other languages. Meet our team here

We take our work seriously and hold ourselves, and each other, to a high standard of professionalism.

Our therapists work in a team, share insights and support each other, day to day, and at team meetings every fortnight. This means your therapist is always working in a supportive environment and reflecting on their professional practice. 

If you need a referral to another therapist for couples’ therapy, or for some other reason, we can refer in-house. That means you don’t have to go through the  stress of a whole intake process again and meeting a new therapist or going to a new space.

We have a lovely space to welcome you in to for your sessions. We also offer online sessions.

We have been helping Barcelona’s international community since 2011 so we have experience in the issues internationals face.

We are connected to our international community. See some of the events we take part in here 

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Each of our collaborating therapists has their preferred way of taking payment including by cash in session, direct deposit, PayPal, Wise transfer, Bizum, or by card. We will let you know how to make payment once you are matched with your therapist.

For online or telephone sessions, you need to pay 48 hours before session. You need to send us proof of transfer. Given our clients are located all over the world, to help us keep track of payments, we ask you to pay the full amount ALWAYS before session. Sorry, we can never make exceptions to this request. Please speak to your therapist about this.

Contact us.

Our collaborating therapists are a group of caring and experienced professionals from all over the world. They are psychology trained and offer services as coaches, counsellors and therapists in Spain. They don’t offer diagnoses or clinical assessments. Meet the team here.

If you want to change or cancel an appointment, we require two working days, or 48 hours notice to give us a reasonable chance to fill that appointment time. If you don’t keep an appointment we will charge you the full fee for it, as it could have been given to another client in need.

If you are late and you let us know you will be late, then we will wait until you arrive and complete the remainder of time left in your session with you. If you are late, and you do not let us know that you will be late, then we will wait 20 minutes for you before counting it as a missed session and charging you full fee for late cancellation.

The number of consultations you need depends on the nature and seriousness of what you wish to address. The collaborator will try to give you an estimate of how many consultations they would suggest, at your first consultation. Most people space their consultations one week apart for the first four to eight consults and then two or three weeks apart. This also spreads out costs. Of course, this depends on you, how the collaborator works, the severity of your concerns and the progress you make. Read more about what you can expect from the therapy journey here.

Contact us.

Read this article here for a great overview of therapy 

We will take a history from you to help us get a clear picture of your problem, and what goals you want to achieve. Later consultations usually involve us allowing you space to explore, perhaps giving you information and suggestions and supporting you to learn appropriate living or coping skills.

Each collaborator has a different approach to helping, based on the frameworks they use, like Cognitive Behavioural Therapy, Narrative, Solution-Focus, Person Centered, Emotion Centered,  Existential, Psychoanalytic, Transactional Analysis, Art Therapy and many more.

The intake process is designed to help us match you to a therapist and an appropriate framework, based on your concerns and goals for your sessions. 

What is certain, is that every collaborator will provide a safe and non-judgemental space for you to explore your concerns.

We use evidence-based tools. We choose approaches with a solid scientific basis, so what we do is likely to be helpful and unlikely to be harmful.

If your concerns are outside of our realm of expertise and experience, are clinical concerns, require formal diagnoses or more complex assistance, we will refer you through appropriate channels to get you the help you need.

Contact us.

As part of providing a service to you, Therapy in Barcelona’s intake officers and collaborators will need to collect and record personal information from you that is relevant to your current situation.

All information and records regarding you will be kept strictly confidential.

The details of our policy for management of personal information are set out below and in our privacy policy 

We will not release any information about you to anyone else, unless you give us a written and signed request to do so.

There are some possible exceptions to this rule (which rarely ever occur in the course of normal counselling):
1. If you were referred to a collaborator at Therapy in Barcelona by another professional, we may send a brief report to him or her. This is a customary courtesy to the person making the referral so that he or she knows what is being done for you. If you want to see that report before it is sent, please tell us. If you don’t want a report sent, please tell us and we will inform the person making the referral.
2. If we are subpoenaed to appear in court, we would not be allowed to withhold from the court any information you have given us.
3. If there is an overriding legal or social obligation to do so, we may disclose information to the relevant authorities about a client’s serious criminal acts.
4. If you indicate that you seriously intend to hurt or kill yourself, or someone else, we are obliged to notify potential helpers or victims. If a child is at risk of harm we are obliged to notify the appropriate authorities.
5. If you are legally a minor (under 18 years of age), we are obliged to keep your parent(s) or guardian(s) informed of your progress, if they ask. But we are not obliged to give them details of discussions with you.

All of our therapists participate in professional supervision, which means that your case may be discussed though you will not be identified. If you do not wish for this to happen, you can let us know.

Contact us.

You will need to schedule an appointment at a time that suits both our time zones if you are not in Barcelona Spain.
Our time zone is CET [Central European Time].
Please check The World Clock Time Zone Converter to determine the difference in time between your location and Barcelona.
We do not take responsibility for time conversion or keeping time where you are and missed sessions will be charged if you have not attended to the time difference when scheduling appointments.
You will also need to ensure that you have transferred your fee for the session at least 48 hours before the session so that we know the transfer is complete.

You will need a computer with a good internet connection, a webcam with a built-in microphone or a webcam and a separate set of headphones with attached microphone – headphones prevent unwanted sound feedback.

We will most likely send you a link for Doxy.me, Zoom or Google Meet and you just need to click on that link to join the collaborator in their online room. Otherwise, you will need to have downloaded and installed Skype and added us as a contact. For the session (50 minutes duration) to remain private and uninterrupted, please choose a time and place that enables you to have privacy. Otherwise, the session is just like a normal face-to-face session.

Contact us.

The procedure is the same as for online therapy (above) except that you will need to place the call to us (or, better still, use the WhatsApp, Google Hangouts  or Skype App on your smartphone or computer) and, for the session (50 minutes duration) to remain private, it is important for you to choose a time and place that enables you to fully engage without the possibility of interruption. Please remove any other distractions. You will also need to ensure that you have transferred your fee for the session 48 hours before the session so that we know the transfer is complete. Otherwise, the session is just like a normal session, except that technology can present challenges which we cannot control at times.

Contact us.

Our sessions are by appointment only. We are not a crisis service and cannot guarantee immediate response to contact outside of booked sessions. We do not manage clinically severe concerns. 

If you are in crisis, please see your Doctor, go to your local hospital emergency department or call for an ambulance (in Spain 061). 
If you require immediate counselling in English please call Costa Blanca Samaritans (in Spain) FREE CALL +34 900 525 100 between 10am to 10pm. If you need to talk to someone after 10pm, please call the low cost UK Samaritans overseas line on 0044 330 094 5717 which operates a 24 hour service.

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